General FAQs

Yes you can, our Sales office hours are Mon-Fri 8.30am-5.30pm or Sat 8.30am-12.30pm. The direct number for sales and Admin is 01704 214 446 (freephone), give us a call and we will be pleased to help.
You can Checkout by pressing Add to cart on the policy you want. You can then fill in your details and the date you want the policy to start. Once all details are entered you can checkout and pay with card or paypal at the bottom of the checkout page.
Email any questions to info@driverguardian.co.uk at anytime and we will reply. You can call during our office hours of 8.30 am – 5.30 pm on 01704 214 446 (option 1 for sales) 2. You can also leave a message out of hours and we will return your call. You can also live chat up to 10pm week days. Breakdown lines are open 24 hours a day 7 days a week for assistance should you require them.

About our Cover FAQs

Yes. We only sell policies that include Homestart, Roadside Assistance, Nationwide (European) Recovery and Onward Travel. We do not believe in having cheap inferior cover.
Yes all prices shown include Insurance Premium tax. The price you see is all that you pay.
On each policy page you will find links for a PDF showing the Full Policy Wording for the cover provided by that policy.
If you have a breakdown cover policy and you are in the UK call 01737 334425. If you have a breakdown cover policy and you are in the Europe call 44 (0) 1737 334425. If you have Motor Legal Protection and require assistance call 0333 200 4194 Text messaging is available if you are deaf, hard of hearing or have speech difficulties. Please text the word ‘breakdown’ to: +44 (0)7624 808 266

About Driver Guardian FAQs

Yes Driver Guardian is authorised and regulated by the FCA Registration number 546256, this can be checked at http://www.fca.gov.uk/register/ or by calling 02070 661 000
Our company has been set up by people with many years of experience in the insurance broker industry, vehicle repair industry and the internet industry. All this experience has been brought together to create a business structure that is correctly set up, to give motorists help and policies they need, through a system of sales which enables us to sell high volumes which is very cost effective, allowing us to pass on the savings to our customers.
All breakdown cover policies are underwritten by AXA assistance group. Motor Legal Protection is underwritten by DAS.

Security and Safety FAQs

Yes, all payments are received via Pay Pal and Stripe. Their security is of the best possible standard. Payments can be made once you are on the Pay Pal screen through your Pay Pal account or any with any Credit or Debit card by clicking on text ‘ I have not got a Pay Pal account ‘. For security you will have to enter your details again. All payment screens are SSL secured and the website has 3D Card protection.
Yes if you change your mind for any reason at all, we guarantee to refund you by the end of the next working day.
Click on the My Account option in the navigation bar above.
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