In 52 years of marriage we have only used a breakdown service twice - April 2018 and again today. Both times we were covered by Driver Guardian. Our motorhome broke down in France and was repatriated and a new clutch was put in 2 weeks ago. Coming back from Cornwall this morning a hydraulic cylinder seal broke on the A30, 21 miles from home. This was unbelieveable - so frustrating. However, within half and hour a mechanic came to look at the engine and arranged for a breakdown recovery vehicle to take our vehicle to Newton Abbot to be repaired. He even dropped us off at a Service Station en route where a friend collected us. Thank you so much Driver Guardian. We sincerely hope we will not need you again. We have our vehicles serviced regularly and cannot believe we have had such bad luck this year. But how lucky we are to be covered with you.
I had my car punctured in a scam by some crook while I have been travelling in Spain. I contacted Driver Guardian and within the hour I had my car on a tow truck and brought for repair to a very good tyre centre. This happened on a Saturday afternoon, I expected a long wait but this was not the case and they also kept in contact with me via their international desk. I was very pleased with the service I received and I would definitely recommend them.
I had to use guardian twice in the 3 years i have been with them great customer service the recovery teams was very helpfull and polite and on time too never had to wait more than 45 minutes and the customer service team contacted me on the hour to see if the recovery team have been and done their job
Have had this cover for 2 years but until today had no reason to call them. Our motorhome would not start despite having a fully charged battery. We were promised help within the hour, and the mechanic arrived in 45 minutes, diagnosed and resolved the problem within 10. First class service from start to finish
We had the clutch go on our motor home last week on the French/Spanish border and would recommend this company to anyone. Yes, it took over 4 hours for the French breakdown vehicle to reach us and take us back to the garage. A taxi was prepaid to take us to Le Grand Hotel, Bayonne - 4 star. We stayed there for 4 nights. Garage were unable to replace the clutch and so we were given a hire car to return to Roscoff. Downfall here was that this had to be returned to 22 kms. south of Roscoff to a small garage in the middle of nowhere with no taxies and no bus service. Fortunately, a Dutch family had pre-ordered a taxi from Morlaix and a kind taxi driver then returned and took us to Roscoff for $55. Driver Guardian even offered to keep us at Bayonne for 2weeks with hire car until they could find a garage to repair the clutch. We have today heard that our vehicle will be repatriated on 18th. or 19th. May. Thank you Driver Guardian - your service is much appreciated - our thanks particularly to Matthew at International team. It would be hard to find a company offering such excellent service.
Not had to use them yet only to change car over but nor did I use greenflag are always polite that will do for me Deffo 5stars
We had a problem on a Spanish Motorway in early March and had to call for assistance.This was on a Sunday afternoon in a remote area but the service from everyone was superb.So a big Thank You to Gareth and the team in Southport.They even pay if you breakdown on a French Motorway and have to pay for being rescued .It has to be good.Excellent value for money.For Motorhome breakdown look to Driver Guardian and speak to Gareth.
had a over heating problem in my fiesta on sunday 25th february 2018, rang for assistance at about 1.20pm... breakdown arrived at 2.00pm, i was back on the road by about 2.30pm...brilliant.... Tony M. stoke on trent.
Electronic handbrake stuck on whilst at a dangerous junction at Lyndhurst. Could not release the brake despite all efforts. Called Driver Guardian very professional response and breakdown truck arrived within the hour. Very helpful male managed to get the brake to free and enable us to continue our journey. Excellent service all round. Thank you very much.