Electronic handbrake stuck on whilst at a dangerous junction at Lyndhurst. Could not release the brake despite all efforts. Called Driver Guardian very professional response and breakdown truck arrived within the hour. Very helpful male managed to get the brake to free and enable us to continue our journey. Excellent service all round. Thank you very much.
Happy with the cover not had to use them yet so fingers crossed but happy with the price
Excellent company to deal with, I have been with them for a few years now and the premiums have not jumped up, I used the service for a flat battery and the guy was quick and polite. Recommended!!
Phoned them because my car wouldn’t start at home. Really friendly and helpful on the phone. Had someone to me within half an hour looking at it, agreed it couldn’t be driven anywhere and within an hour of calling them they were towing it to a garage of my choice. All staff really friendly and efficient throughout the service. Would definitely recommend and feel confident using them again.
We unfortunately broke down in France, but this company excelled its self in the efficiency in which we were dealt with. Fantastic company would thoroughly recommend. Constant update on what was happening superb customer service. Thanks again.
The company and staff know what they are doing 100% Total value for money and I would totally recommend anyone to join and begin to enjoy the complete 'Peace of Mind,' Driver Guardian surrounds you with.
problem with my grand Picasso Friday pm a month ago in France alternator belt cut through wiring phoned DG they had a recovery vehicle to me within 45 minutes took me to my destination Then on Monday took car to a garage They contacted me twice a day until Wednesday when I got the repaired car back checking to see if I needed accommodation a hire car etc I could not wished for better service and at a great price Peace of mind when travelling Tim
After checking around for new breakdown cover a few weeks ago and appalled at the costs from the more well-known UK organisations I was grateful to have found this company with great reviews and an excellent price. And am I glad I did as I had reason to call them out on my return from a French holiday at 5.30am in the morning. Debbie the agent I spoke to was very personable and helpful. Contrary to her estimated 60 mins to 90 mins waiting time for an agent to arrive I was pleasantly surprised to see a breakdown vehicle roll up only 10 minutes later from LH Hire. Paul the technician was brilliant and managed to fix the turbo issue in 15 minutes meaning we managed to get off quickly and beat most of the M25 traffic. I cannot thank him enough as he saved us a long journey home. And thank you to Driver Guardian for providing a first class service.
Haven't got the car back yet, but we have been amazed at how efficient and helpful Driver Guardian have been in getting us hire cars and repatriating us. They have had to battle against French train strikes and just to get us to a car hire place that had a car available they paid for a 2 hour taxi ride. Would not hesitate to recommend.