Just renewed for my 5th year, very highly recommended, been out to me twice and I have always had first class service. Extended policies abroad are quite hard to find especially when towing a caravan and it covers the caravan which is perfect for us. UK call staff goes a long way as well!
Broke down in France. Terrible customer service. Took 3+ hours each time i contacted DG to get something done. Spent hours on the phone. Was never updated with situation. In the end i had to bypass DG and find my own garage to complete the repairs. Avoid at all cost.
I had a huge bill with the most well known breakdown cover...so I went looking for alternatives. When I saw this I'd never heard of it, but I took a chance. I'm glad that I did. I've only called them out once but I was quite happy with my experience.
90 days in a trip cover is ideal for us having a home in Spain, had one recovery early this year all went well. Excellent price as ever this year when I did my shopping around.
I never had to call them out but the customer service is first class will would use them again.
Helped me with a flat tyre, fast coming and the guy was well skilled, if you are using in Republic of Ireland make sure you have European cover and the right length of stay for how long you are there, staff are always respectful and are easy to get through to, I would recommend this service.
Yesterday I had to ring Driver Guardian for the first time having been a member for the last few years. All that had happened was that the battery had failed and the car wouldn't turn over, so all I needed was a jump. I ran the number and was told it would be 60 to 90 Mins, that was at 7.30pm on a Sunday night,I was sat right in front of Basingstoke hospital so easy to find. After 90mins I phoned back to be told that the only guy in my area was busy and I'd have to wait, he turned up just before 10pm so 2 and a half hours later and jumped the car. Now I don't blame the recovery driver at all, surly in a place like Basingstoke that has dozens of beakdown services they could have found someone else to attend a 5 min breakdown call.
It was the first time I had used them and was with the AA previously. Can not fault Driver Guardian at all, the staff on the phone were 1st class and recovery arrived ahead of schedule and git me up and running in no time and followed me home the short distance to make sure I was ok. Did you expect such good service when paying so little.
Had a blowout on the motorway. Phone for assistance they were excellent and friendly the recovery service were out in an hour brilliant service thank you
Breaking down in the middle of nowhere in Souther France could have been a nightmare but after just one phone call all went spectacularly smoothly. Within 45 minutes a recovery vehicle was wih us. Being a Saturday at easter nohing could be done until the following Tuesday. Taxi was arranged and took us to our accomodation arriving there just 2 hours after the breakdown. Given the option of the car being repaired or recovery to UK opted for repair. A hire car was organised until ours was repaired 3 days later. Taxi to garage arrived promptly. On return to UK claim form for the car hire was already here. Completed and submitted with receipt and was paid in full within one week. Cant get over how painless it all was when it could so easily have been a complete reuination of our holiday. Well done driver Guardian I am already recommeding you to all of my family friends etc